Audience

For people needing to manage their time and priorities more effectively. Also for those who find it difficult to refuse requests and say "No" and need to persuade and influence others in order to achieve results.

Synopsis

• The key qualities of personal effectiveness
• Objectivity
• Improve your communication skills
• Improve your confidence
• Conflict is inevitable
• How to be assertive
• Manage your time and tasks
• Make priority decisions
• Handling interruptions

Delivery Methods

• Overview/Taster Presentation
• Training
• Coaching
• Mentoring
• Q&A Sessions
• Hands-On Application
• Case Studies & Examples
• Monitored Tutorials/Exercises
• Custom Modules
• Physical [Covid Secure]